Qualification

Certificate

Duration

1-2 years

Units

8

Introduction

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This course focuses on pure hospitality, and is perfect for anyone working in roles from front of house at a bakery, to a coffee maker at a franchise coffee shop, to a waitress at a restaurant.

Some of the units you will cover include:

  • Basic safety, health and hygiene procedures that you need to know to work in many hospitality businesses,
  • how to prepare and serve great espresso coffee, foods and other beverages,
  • how to operate a food outlet,
  • how to give great quality customer service,
  • how to contribute to workplace improvements
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Core Units

BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
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Additional Information

Entry Requirements

Eligibility rules apply to students wanting to enrol in this program with Redmako Learning including:

  • Must be aged 15 years or above
  • Students studying in Australia must be an Australian or NZ Citizen or permanent resident
  • Student must be a QLD resident

After enrolling in the course, each student must complete the Language, Literacy and Numeracy (LLN) evaluation. This LLN evaluation will assist Redmako Learning in identifying each learner’s needs and the appropriate support required.

Each student must also provide their USI (Unique Student Identifier) before they will gain access to their materials. If you do not have a USI, we will provide instructions of how you can create one.

Course Fees & Payment Options

The Certificate III In Hospitality is funded by the government under User Choice

Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s Certificate 3 Guarantee and User Choice initiatives

Enquire Now

Are you interested in this course, however you still have some questions? Submit your details and a member of our schools team will reach out shortly to answer your questions.  

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