1-2 year




At Redmako Learning we work closely with schools all over the state to provide students with good quality training to gain National Recognised Certificates and Diplomas. Our school programs are delivered by Redmako trainers and teachers at your school, students gain a nationally recognised qualification and points towards their QCE. Our programs are tailored to fit your schools’ needs, we know that not all students are the same and no two schools are alike.  We ensure that each of our programs is designed to meet your students’ needs.  



Course Duration – 1-2 years (depending on your schools’ preference)

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

Student will learn a variety of skills including:

  • Customer service
  • Food safety
  • Food preparation
  • Basic cooking
  • Money handling

Students are required to complete 6 Core units and 6 Electives (electives may change depending on school preference)

Unit Unit Type
BSBWOR203 Work effectively with others Core
SITXCCS003 Interact with customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXWHS001 Participate in safe work practices Core
SITHIND002 Source and use information on the hospitality industry Core
SITHIND003 Use hospitality skills effectively Core
SITXFSA001 Use hygienic practices for food safety Elective
SITXFIN001 Process financial transactions Elective
SITHFAB002 Provide responsible service of alcohol Elective
BSBSUS201 Participate in environmentally sustainable workpractices Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.

Possible job titles include:

  • Bar attendant
  • Cafe attendant
  • Catering assistant

Additional Information

Entry Requirements

Eligibility rules apply to students wanting to enrol in this program with Redmako Learning including:

  • Must be aged 15 years or above
  • Students studying in Australia must be an Australian or NZ Citizen or permanent resident
  • Student must a QLD resident

After enrolling in the course, each student must complete the Language, Literacy and Numeracy (LLN) evaluation. This LLN evaluation will assist Redmako Learning in identifying each learner’s needs and the appropriate support required.

Each student must also provide their USI (Unique Student Identifier) before they will gain access to their materials. If you do not have a USI, we will provide instructions of how you can create one.

Enquire Now

Are you interested in this course, however you still have some questions? Submit your details and a member of our schools team will reach out shortly to answer your questions.  

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