1 – 2 years (depending on school preference)




At Redmako Learning we work closely with schools all over the state to provide students with good quality training to gain National Recognised Certificates and Diplomas. Our school programs are delivered by Redmako trainers and teachers at your school, students gain a nationally recognised qualification points towards their QCE. Our programs are tailored to fit your schools’ needs, we know that not all students and the same and no two schools are alike.  We ensure that each of our programs is designed to meet your students’ needs.  

Course Duration – 1 – 2 years (depending on your schools’ preference)  

Open the door to a career in Tourism. The whole world can be your office when you graduate. This qualification reflects the role of individuals who used a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. 

Students will learn a range of skills including:  

  • Customer service  
  • Sourcing credible information   
  • Handling difficult customers  
  • Work Place Health and Safety  
  • Provide tourists with information  
  • Administration tasks 

Student are required to complete  Core units and 11 Electives (electives may change depending on school preference) 

Unit Unit Type
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS003 Interact with customers Elective
SITXCOM002 Show social and cultural sensitivity Core
SITXWHS001 Participate in safe work practices Core
BSBWOR203 Work effectively with others Elective
SITXCCS002 Provide visitor information  Elective
SITHFAB002 Provide responsible service of alcohol  Elective
SITXFIN001 Process financial transactions  Elective
SITXCCS006 Provide service to customers Core
SITTTSL002 Access and interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL006 Prepare quotations Elective
SITTTSL009 Process travel-related documentation Elective
SITXCOM001 Source and present information Elective

Tourism is a worldwide industry with countless opportunities. Graduates of this certificate will be prepared to enter the industry ready to take on the world. Possible job opportunities  include but are not limited to:  

  • Adventure Tour Guide  
  • Attendant or senior ride operator  
  • Booking agent  
  • Cellar door sale person and guide at a winery  
  • Customer service agent  
  • Marine tourism guide 
  • Dive tour operator  
  • Museum attendant
  • Reservations sales agent

Additional Information

Entry Requirements

Eligibility rules apply to students wanting to enrol in this program with Redmako Learning including: 

  • Must be aged 15 years or above 
  • Students studying in Australia must be an Australian or NZ Citizen or permanent resident 
  • Student must be a QLD resident  

After enrolling in the course, each student must complete the Language, Literacy, and Numeracy (LLN) evaluation. This LLN evaluation will assist Redmako Learning in identifying each learner’s needs and the appropriate support required. 

Each student must also provide their USI (Unique Student Identifier) before they will gain access to their materials. If you do not have a USI, we will provide instructions on how you can create one. 

Course Fees & Payment Options

Course cost for the SIT30116 Certificate III in Tourism is dependant on a number of factors, if you would like to know the cost specific to your school please contact a member of our Schools team through the enquire now section.  

Course fees can be paid in one of two ways through Instalments or PayRight’s Zero interest payment plans.  

Enquire Now

Are you interested in this course, however you still have some questions? Submit your details and a member of our schools team will reach out shortly to answer your questions.  

Browse Course Offerings