SIT30616 Certificate III Hospitality Delivered in School

Qualification

Certificate

Duration

1-2 year

Units

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Introduction

At Redmako Learning we work closely with schools all over the state to provide students with good quality training to gain National Recognised Certificates and Diplomas. Our schools programs are delivered by Redmako trainers and teachers at your school, students gain a national recognised qualification and points towards their QCE.

Our programs are tailored to fit your schools needs, we know that not all students are the same and not two schools are alike, therefore we insure that each of our programs are designed to meet your students needs.

Course Duration – 1 – 2 years (depending on your schools preference)

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plan, policies and procedures to guide work activities.

Some of the units you will cover include:

Basic safety, health and hygiene procedures that you need to know to work in many hospitality businesses
how to prepare and serve great espresso coffee, foods and other beverages
how to operate a food outlet
how to give great quality customer service
how to contribute to workplace improvements

Core Units

BSBWOR203	Work effectively with others
SITHIND002	Source and use information on the hospitality industry
SITHIND004	Work effectively in hospitality service
SITXCCS006	Provide service to customers
SITXCOM002	Show social and cultural sensitivity
SITXHRM001	Coach others in job skills
SITXWHS001	Participate in safe work practices

Elective

Units Group A

SITHIND001	Use hygienic practices for hospitality service
SITXFSA001	Use hygienic practices for food safety

Group B

Accommodation Services – Front Office, Housekeeping and Porting

CPPCLO2001A	Maintain hard floor surfaces
CPPCLO2004A	Maintain carpeted floors
CPPCLO2009A	Clean glass surfaces
CPPCLO2010A	Clean ceiling surfaces and fittings
CPPCLO2017A	Clean wet areas
CPPCLO2019A	Sort and remove waste and recyclable materials
CPPCLO2035A	Maintain cleaning storage areas
CPPCLO3013A	Clean window coverings
CPPCLO3016A	Wash furniture and fittings
SITHACS001	Clean premises and equipment
SITHACS002	Provide housekeeping services to guests
SITHACS003	Prepare rooms for guests
SITHACS004	Launder linen and guest clothes
SITHACS005	Provide porter services
SITHACS006	Provide valet services
SITHACS007	Conduct night audit
SITHACS008	Provide accommodation reception services
SITTTSL007	Process reservations
SITTTSL010	Use a computerised reservations or operations system

Client and Customer Service, and Sales

SIRXSLS001	Sell to the retail customer
SIRXPDK001	Advise on products and services
SITXCCS002	Provide visitor information
SITXCCS004	Provide lost and found services
SITXCCS005	Provide club reception services

Commercial Cookery and Catering, and Kitchen Operations

SITHCCC002	Prepare and present simple dishes
SITHCCC003	Prepare and present sandwiches
SITHCCC004	Package prepared foodstuffs
SITHCCC006	Prepare appetisers and salads
SITHKOP001	Clean kitchen premises and equipment

Computer Operations and ICT Management

BSBITU202	Create and use spreadsheets
BSBITU301	Create and use databases
BSBITU306	Design and produce business documents

Finance

BSBFIA301	Maintain financial records
SITXFIN001	Process financial transactions

Food and Beverage

SIRRRPK006A	Recommend liquor products
SITHFAB001	Clean and tidy bar areas
SITHFAB002	Provide responsible service of alcohol
SITHFAB003	Operate a bar
SITHFAB004	Prepare and serve non-alcoholic beverages
SITHFAB005	Prepare and serve espresso coffee
SITHFAB006	Provide room service
SITHFAB007	Serve food and beverage
SITHFAB008	Operate and monitor cellar systems
SITHFAB009	Conduct a product tasting for alcoholic beverages
SITHFAB010	Prepare and serve cocktails
SITHFAB011	Provide advice on beers, spirits and liqueurs
SITHFAB012	Provide advice on Australian wines
SITHFAB013	Provide advice on imported wines
SITHFAB014	Provide table service of food and beverage
SITHFAB015	Provide silver service
SITHFAB016	Provide advice on food
SITHFAB017	Provide advice on food and beverage matching
SITHFAB018	Provide gueridon service

Food Safety

SITXFSA001	Use hygienic practices for food safety
SITXFSA002	Participate in safe food handling practices
SITXFSA003	Transport and store food

Gaming

SITHGAM001	Provide responsible gambling services
SITHGAM002	Attend gaming machines
SITHGAM003	Operate a TAB outlet
SITHGAM004	Conduct Keno games
SITHGAM005	Analyse and report on gaming machine data
SITHGAM006	Deal Baccarat games
SITHGAM007	Conduct Big Wheel games
SITHGAM008	Deal Blackjack games
SITHGAM009	Deal Poker games
SITHGAM010	Deal Pontoon games
SITHGAM011	Conduct Rapid Roulette games
SITHGAM012	Conduct Roulette games
SITHGAM013	Conduct Sic Bo games
SITHGAM015	Attend casino gaming machines
SITHGAM016	Deal Caribbean Stud games
SITHGAM017	Deal Casino War games
SITHGAM018	Deal Mississippi Stud games
SITHGAM019	Conduct Rapid Baccarat games
SITHGAM020	Conduct Rapid Big Wheel games
SITHGAM021	Deal Three Card Poker games

Working in Industry

SITHIND001

Use hygienic practices for hospitality service

Group C

Administration

TLIE1005

Carry out basic workplace calculations

Communication and Teamwork

BSBCMM201	Communicate in the workplace
SITXCOM001	Source and present information
SITXCOM004	Address protocol requirements

E-Business

SITXEBS001

Use social media in a business

Environmental Sustainability

BSBSUS201

Participate in environmentally sustainable work practices

First Aid

HLTAID003

Provide first aid

Inventory

SITXINV001	Receive and store stock
SITXINV002	Maintain the quality of perishable items
SITXINV003	Purchase goods

Languages other than English

SITXLAN001	Conduct basic oral communication in a language other than English
SITXLAN002	Conduct routine oral communication in a language other than English

Security

CPPSEC2012A

Monitor and control individual and crowd behaviour

Work Health and Safety

SITXWHS002

Identify hazards, assess and control safety risks

This course focuses on pure hospitality, and is perfect for anyone working in roles from front of house at a bakery, to a coffee maker at a franchise coffee shop, to a waitress at a restaurant.

Possible job titles include:

Waiter/ Waitress
Bartender
Catering assistant
Barista
Restaurant Host

Additional Information

Entry Requirements

Eligibility rules apply to students wanting to enrol in this program with Redmako Learning including:

Must be aged 15 years or above
Students studying in Australia must be an Australian or NZ Citizen or permanent resident
Student must be a QLD resident

After enrolling in the course, each student must complete the Language, Literacy and Numeracy (LLN) evaluation. This LLN evaluation will assist Redmako Learning in identifying each learner’s needs and the appropriate support required.

Each student must also provide their USI (Unique Student Identifier) before they will gain access to their materials. If you do not have a USI, we will provide instructions of how you can create one.

Course Fees & Payment Options

Course cost for the SIT30616 Certificate III in Hospitality is dependant on a number of factors, if you would like to know the cost specific to your school please contact a member of our schools team through the inquire now section.

Course fees can be paid in one of two ways through Instalments or PayRight’s Zero interest payment plans.

Enquire Now

Are you interested in this course, however you still have some questions? Submit your details and a member of our schools team will reach out shortly to answer your questions.

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