1-2 years




Redmako offers an exciting opportunity for you to earn while you learn, by completing a SIT30622 Certificate III in Hospitality Traineeship. This course allows you to continue attending school in order to gain your QCE and ATAR, this course will even boost your QCE points to help you graduate.

A traineeship can be started in grade 10, 11, or 12. Students who are interested can submit their resume to Redmako who will actively seek out a vacancy for them, the student will then need to interview/trail for the position. Once successful, the school, student, parent, Redmako and the employer will work together to arrange a suitable day each week for the student to undertake their course in their workplace. A Redmako trainer will regularly visit the student to assess them and work through their course work, the rest of the time the student is mentored by the store staff to learn all aspects of front of house. Students are also required to complete book/online theory.

Benefits of completing an Apprenticeship

  • Could help fast-track their career
  • Gain up to 8 points toward their Queensland Certificate of Education
  • Improve their entry into university
  • Gain a nationally-recognised qualification
  • Earn money while they learn
  • Get out of classrooms and into the real work environment
  • Combination of theoretical and practical learning
  • Opportunity to travel and work after school
  • Grow in confidence and skill
  • Realise their potential
  • Learn from trainers who’ve had amazing careers & life experiences, normally in a 1:1 training environment
  • Have a dedicated trainer to help them face-to-face
  • Easy-to-use online learning and assessment portal
  • Super relevant learning and fun training sessions
  • We firmly believe that school comes first – in other words, the student’s apprenticeship has to complement their school commitments, and not impede or disrupt them.

Course Overview

This course focuses on pure hospitality, and is perfect for anyone who wants to work in roles from front of house at a bakery, to a coffee maker at a franchise coffee shop, to a waitress at a restaurant. ​

  • Course Duration – 1 – 2 years  ​
  • Volume of learning – 1200 – 2400 hours
  • Course Intake – all year round  ​

At Redmako we pride ourselves on our High Touch approach, all students are assigned a trainer who will visit them regularly and can be contacted for ongoing support as well as a Tutor who will check in regularly on the student to ensure they are progressing and if they aren’t, provide the support they need. 

Students need to complete 6 Core Units and 9 Electives.

Core Units

SITXCOM007 Show social and cultural sensitivity

Coach others in job skills


Source and use information in the hospitality industry

SITXCCS014 Provide service to customers
SITXWHS005 Participate in safe work practices
SITHIND008 Work effectively in hospitality service (standalone unit)


Group A – Hygiene

SITXFSA005 Use hygienic practices for food safety

Group B – Food Safety

SITXFSA006 Participate in safe food handling practices

Group B – Commercial Cookery and Catering, and Kitchen Operations 

SITHKOP009 Clean kitchen premises and equipment

Group B – Client and Customer Service, and Sales

SIRXPDK001 Advise on products and services
SIRXCEG008 Manage disrespectful, aggressive or abusive customers – Non-Coffee Stream only

Group B – Food and Beverage

SITHFAB027 Serve food and beverage
SITHFAB036 Provide advice on food
SITHFAB025 Prepare and serve espresso coffee – Coffee Stream only
SITHFAB024 Prepare and serve non-alcoholic beverage – Coffee Stream only

Group C – Communication and Teamwork

BSBCMM211 Apply communication skills – Non-Coffee Stream only

A SIT30616 Certificate III in Hospitability completed through a traineeship will not only give you the qualification but the experience to go with it, making you stand out from the crowd. The hospitality industry is vast with many possibilities, students will often complete this course while at school to then have a job to support them while at university. Others use this qualification to support them while traveling as Australian qualifications are highly regarded overseas and there are always positions available in hospitality. There are many exciting opportunities for a graduate of this qualification, some possible career outcomes from this course include but are not limited to:

  • Waiter/waitress
  • Bartender
  • Catering Assistant
  • Barista
  • Restaurant Host

Additional Information

Entry Requirements

Eligibility rules apply to students wanting to enrol in this program with Redmako Learning including:

  • Must be aged 15 years or above
  • Students studying in Australia must be an Australian or NZ Citizen or permanent resident

After enrolling in the course, each student must complete the Language, Literacy and Numeracy (LLN) evaluation. This LLN evaluation will assist Redmako Learning in identifying each learner’s needs and the appropriate support required.

Each student must also provide their USI (Unique Student Identifier) before they will gain access to their materials. If you do not have a USI, we will provide instructions of how you can create one.

NOTE: Students under traineeship or otherwise need to be either working part-time or full-time to enroll in the course.

Course Fees & Payment Options

SIT30616 Certificate III in Hospitality is funded by the government under User Choice.

Look out for Skills Assure

Look out for the new Skills Assure tick which makes it easier to recognise providers that offer training subsidised by the Queensland Government.
By choosing a subsidised course through a Skills Assure supplier, you can gain skills that are valued by industry and will help get you a job once you are finished your studies.
Find out more at desbt.qld.gov.au/skillsassure

Enquire Now

Are you interested in this course, however you still have some questions? Submit your details and a member of our schools team will reach out shortly to answer your questions.  

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